In-depth technical writing on AI, ML, distributed systems, and modern engineering.
Loading agent modes per client, composing tone + personality + RAG + capability fragments, defending against prompt injection in admin-suppl…
The channel adapter pattern isolates WhatsApp, widget, and mobile channel handling from the shared intelligence core. Same LLM, same RAG, di…
Agent modes are database-configured feature flags for AI capabilities. Activating lead capture or appointment setting from an admin dashboar…
Resolving a phone number to user+role, persona classes (Lawyer/Client/Staff/Unknown) with role-aware system prompt context, and fallback for…
Per-user session schema, storing last N turns, context injection into LLM prompts, session expiry, and multi-device handling.
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